The Event

Mastering how and when to communicate is one of the most important skills one can learn.

Our communication skills have direct impact on our success in professional and private life, on our business results, on our relationships with others.

Assertive communication is a communication model that helps individuals display their natural behavior and build constructive relationships with others. It is also a tool to structure social relationships in professional and private life in the most effective way.

This program on communication and assertivness helps individuals understand their own communication style as well as the style of others, building awareness around how to use these personal differences in a constructive way and how to be an effective communicator.

You will learn:

What is communication and why is it important?

How does communication work?

The barriers of smart communication

Your personal communication style: Profiling

Body language in communication

Communication in difficult times

What is assertive behavior?

Who is an assertive person?

Our social environment, our roles and their impact to our behavior

Assertivity Profiling

Critical points of the assertive behavior

 Being “oneself” in communication

Assertive thinking and assertive expression

Giving “I” messages: Exercises on assertive communication

Criticizing: Developing a constructive approach


With a successful track record of high performance results during her 21-year-career with local and multinational companies, Pınar Akkaya has been involved in almost every aspect of HR, in many different cultures and industries such as banking, investment and securities, media, textiles and retail.

Her experience includes many prestigious positions in highly reputable companies such as Nike, Leroy Merlin, Li&Fung and Digiturk. As the first HR Director and member of the Executive Board for Nike Turkey and Nike Israel, she was in the leadership team who grew country business volume to fifth largest in Europe.

In 2011, Pinar launched Signature Consulting, her own consulting and training company. Signature specializes in communication training programs, personal brand and image consulting, intercultural training for expat managers and action-oriented strategic facilitation for meetings.

Pinar is in demand as a keynote speaker, facilitator and consulting expert on HR and management, cross-cultural consulting, communication and social media.


Registration with a cup of coffee

Session 1 

Coffee Break

Session 2 

Lunch Break

Session 3 

Coffee Break

Session 4 


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*General Conditions about registration and participation in Assertive Communication can be found HERE


Official Host of Communication in Multicultural Teams is Inter Expo Center, Sofia.

Address: Sofia, 147 Tsarigradsko shose Blvd
Transportation: The fastest transportation is taking Sofia metro to “IEC  – Tsarigradsko shose”. Other means for transportation to the site are bus 1,3,5,6,114,384


This post is also available in: Bulgarian